The Room and Private Pool was very large, clean and fabulous. Smart TVs were easy to use with casting. Bed and Linens were very comfortable. Breakfast service and all staff were lovely. The Property is Beautiful!
Kaye
2023年6月
The staff were impeccable - almost like they were using intuition to suggest what more we could do/use/need. Its like they imagined our wishes and fulfilled them with a smile. They were humble and very personable. All in all the extraordinary thing was that the staff were so kind, happy, and appeared genuinely to enjoy our surroundings as me as we did. The collaboration between the staff was tangible in every area. We loved the beach area which included the equipment and staff all of which was supported by excellent service. Breakfast catered for western tastes however we were very happy that the chef went beyond the menu and provided us with special vegetarian local cuisine. The villa was extremely comfortable allowing sufficient space for 2 people to enjoy it and the surrounding pool and external recreation area. The privacy of our villa was important and we were not disappointed. The view was fantastic. Housekeeping was sensitive to our needs and always fitted in to remake the room at odd hours when we left the resort. The bed was terrific. We were so comfortable. Really all the facilities in the villa were faultless. The interior design of the villas coupled with the style of furniture and most importantly the quadruple headed rose on the shower were an inspiration. The complimentary toiletries were of high standard. We would like to make special mention of the following staff members with whom we formed a personal connection and who made our stay such a happy one. Pab (our daily morning EV Buggy driver who also provided a big surprise to my Partner who was celebrating her birthday and he decorated his buggy with a happy birthday banner). It was fantastic. Sali - a buggy driver; Phan, Bhang,Fahruk and the rest of the beach staff; Pla - supervisor in the breakfast room. He was wonderful; Annie, sky (who went and purchased mangosteen's for us ); Tai in the breakfast room with John (sous chef). And lastly thank you Rainer!
Maurice
2022年8月
One of the best hotels I’ve ever stayed at and I’ve visited over 90 countries and stayed in the worlds most luxurious hotels. From start to finish, this hotel exceeded all expectation. Fantastic is the only world that can describe this
Shiraz
2023年9月
Perfect getaway hidden in the woods overlooking the sea. Lovely location away from the main towns.Service amazing . Villa comfortable. On the beach . Food very good. Recommend totally.
Angela
2024年2月
Absolutely stunning villa and location - the grounds are immaculate and the service was certainly 5* from check-in to check-out. Khun Pla was super helpful and made us feel right at home and all staff were so friendly! Really helpful with arranging a necessary PCR test for us offsite at the local hospital.
Tom
2022年11月
We loved EVERYTHING about this property. The breakfasts were amazing, the view, the room with private swimming pool... But the most outstanding part of Banyan Tree Samui are the staff. They provide absolutely exceptional customer service and are always so kind and lovely to deal with. We loved how our room was 'made up' before bed with the candle lit, foot slippers beside the bed & new towels etc. Our host 'Golf' was amazing, he is very good at his job and is a lovely person too. Thank you Golf for making our stay so special. We will be back again! 🥰
Kate
2023年9月
We recently had the pleasure of staying at Banyan Tree Koh Samui, and the experience was nothing short of MAGICAL. From the moment we arrived, we were enveloped in a world of unparalleled luxury and tranquility. The resort's setting is nothing less than breathtaking, perched on a hillside overlooking the Gulf of Thailand. The private villas are like hidden gems, nestled amidst lush greenery, offering stunning views and a sense of complete seclusion. The attention to detail in the villa's design and amenities is truly impressive. Every aspect of the room exudes elegance, from the spacious layout to the thoughtful touches like the outdoor bathtub and the heavenly comfortable bed. The staff at Banyan Tree Koh Samui are the epitome of hospitality. Our host GIGI, "the magician" was we used to call her, would make sure that EVERY wish and request were fulfilled with the utmost urgency and care. Their warmth and genuine care (Jed, Eng, Gig, Stramp, etc) create an atmosphere that feels like home, albeit a home in paradise. The personalized service, from the friendly greetings to the meticulous housekeeping, exceeded my expectations at every turn. Dining at the resort is a culinary journey in itself. We had an amazing dinner experience at Saffron. Banyan Tree Koh Samui goes beyond being a luxurious resort; it's a holistic sanctuary for the senses. The backdrop of the ocean breeze and the soothing sounds of nature, are a transcendental experience. It's not just a stay; it's a rejuvenating escape from the hustle and bustle of daily life. The resort's commitment to excellence, paired with its idyllic location and exceptional service, creates a haven for those seeking an unforgettable retreat. I wholeheartedly recommend it.
Hugo
2023年11月
I loved the view from every area of the hotel and from the room. The floating breakfast over the pool was breathtaking. We were celebrating our anniversary and they prepared the banio, placed happy anniversary towel swans on the bed and took a picture and printed it for us. they even gave us cake to celebrate. it was exceptional treatment. the massage was amazing. we enjoyed our stay so much
Salma
2023年1月
Luxury and service from the moment you arrive! We were greeted warmly and with refreshments, our room was upgraded to the honeymoon suite for our special visit. The staff was attentive and so kind and the property is absolutely stunning. Everything about our stay exceeded our expectations! We will stay at the Banyan Tree anywhere they have a location.
Sarah
2023年11月
One of the most amazing hotels we’ve stayed at in the world!!! Banyan is worth the splurge, the best sleep we’ve had, pool was absolutely amazing, breakfast was top quality. Private beach access with complimentary snorkel gear, etc.
Anonymous
2023年10月