Banyan Tree Samui - SHA Extra Plus

The Villas are large and super comfy. The views are just breathtaking, private pool is a nice touch. Private hotel beach is very clean with crystal clear water (not always, depends on the weather). Personnel is always smiling, very helpful and responsive. Food is decent, although Saffron is clearly 1-2 points above The Edge. You get to experience „being in a jungle” while staying at very luxurious and comfortable place.

The staff were impeccable - almost like they were using intuition to suggest what more we could do/use/need. Its like they imagined our wishes and fulfilled them with a smile. They were humble and very personable. All in all the extraordinary thing was that the staff were so kind, happy, and appeared genuinely to enjoy our surroundings as me as we did. The collaboration between the staff was tangible in every area. We loved the beach area which included the equipment and staff all of which was supported by excellent service. Breakfast catered for western tastes however we were very happy that the chef went beyond the menu and provided us with special vegetarian local cuisine. The villa was extremely comfortable allowing sufficient space for 2 people to enjoy it and the surrounding pool and external recreation area. The privacy of our villa was important and we were not disappointed. The view was fantastic. Housekeeping was sensitive to our needs and always fitted in to remake the room at odd hours when we left the resort. The bed was terrific. We were so comfortable. Really all the facilities in the villa were faultless. The interior design of the villas coupled with the style of furniture and most importantly the quadruple headed rose on the shower were an inspiration. The complimentary toiletries were of high standard. We would like to make special mention of the following staff members with whom we formed a personal connection and who made our stay such a happy one. Pab (our daily morning EV Buggy driver who also provided a big surprise to my Partner who was celebrating her birthday and he decorated his buggy with a happy birthday banner). It was fantastic. Sali - a buggy driver; Phan, Bhang,Fahruk and the rest of the beach staff; Pla - supervisor in the breakfast room. He was wonderful; Annie, sky (who went and purchased mangosteen's for us ); Tai in the breakfast room with John (sous chef). And lastly thank you Rainer!

The location of Banyan tree, not too far or close to the city. The friendliness of staff, very accommodating, welcoming, and just hospitable. The efficiency of staff when it comes to services, such as cleaning and buggy rides. The cleanliness of the beach. The whole villa, the view, the quietness, serenity. In general, it was all amazing.

Everything. Our villa was amazing, beautiful, spacious, flawlessly clean. It was private and quiet, as if nested inside a jungle, yet gave us the experience of true luxary. The staff was also amazing and friendly, I'll mention a few by name: our villa host Chan who checked in with us daily, offered us advice and recommendations when needed, and fulfilled every request we had. The housekeeper Pao that made sure our room remained clean and tidy picked up on our personal preferences without us saying anything. Kwan the host at the breakfast lounge that greated us with a smile each morning and made sure we have everything we need. Also everyone else that I don't remember by name, from the buggy drivers to the staff at the beach club.

I think there really is one word to describe this hotel: heaven. It truly felt like heaven on earth. But now in some more details… We stayed there in May 24’ for 8 nights - with our 1 year old baby girl. From the moment we arrived to the lobby, the service was incredible. We were greeted by our hostess (Dada - you’re amazing!) and given welcome drinks and refreshments. We arrived earlier than we were supposed to but the hotel still managed to arrange our room quickly. When we were taken to our room (they have these little buggies - electric go carts that drive you around the compound) we were in awe of the room. Well, if you can even call it a room. It’s a whole cabin - with its own pool - that’s isn’t even that small (for a private pool). The cabin is make up of a living room, a bedroom, and a bathroom. Each section can be private as the ere are double doors between them - which was incredible for us because we put our baby to sleep in the living room and had our own private room. Aside from how gorgeous and comfortable the room is - we felt complete privacy. No one can see you from outside the cabin and it is so quiet and peaceful there! Oh, and the view - breathtaking. We booked the partial sea view - which was perfect for us, because we saw the beautiful trees and greenery as well as some of the beach/sea. Ok and now to the most amazing part - the breakfast. I swear, I could simply eat there all day. The breakfast room is gorgeous, sitting on top of the hill, overlooking the whole compound and sea, and the food is just so versatile, fresh and yummy! The staff is incredible, very attentive and professional (they were so helpful with our little baby, providing a baby chair and baby food and even playing with her). There was so much to choose from during breakfast, from your typical European and American style breakfasts to more eastern type food, Thai/Japanese and more. We absolutely waited to wake up just to head to the breakfast 😂. What’s else?