Banyan Tree Samui

Our stay at Banyan Tree was an unforgettable experience, and it was made truly special by the exceptional hospitality of the team. From the moment we arrived, we were treated with genuine warmth, attention, and care. A special thank you to Abby, Tak, and Dada – their incredible service, kindness, and thoughtful hosting made us feel at home every single day. They went above and beyond to ensure everything was perfect, and their positive energy and professionalism left a lasting impression. Breakfast each morning was a real highlight, offering a wide and delicious selection. A big shout-out to Nee, Bestie, and John, who greeted us every day with the biggest smiles and made sure our mornings started in the best way possible. Their friendliness and attentiveness were truly heartwarming. Dinner at both Sands and Saffron was outstanding – the flavors, presentation, and ambiance were world-class. Every meal was a culinary delight, and the staff made each dining experience feel personalized and elegant. Banyan Tree combines luxury with soul – it’s not just a beautiful resort, but a place where people make the difference. We are already looking forward to returning. The spa experience was another highlight – we had a relaxing couple massage that was truly exceptional and left us feeling completely renewed. While Banyan Tree is a fantastic choice for families with kids – offering plenty of space and activities – couples can also find peaceful, romantic corners to relax and unwind. It’s a versatile resort that caters beautifully to both.

We have stayed in hundreds, possibly thousands of hotels across the world, the Banyantree Samui is without doubt the best hotel we have ever stayed in, the hotel set in the Gulf of Thailand has the most incredible views, staff & vibe we have ever found. Even prior to arrival every request we made was met without hiccup, the villa we chose matched the images shown which is not often the case, the staff, facilities, cleanliness & activities were all immaculate. A special mention to Anna our villa manager, an absolutely amazing kind, warm & wonderful person who helped bringing me some electrolyte drinks after a bout of food poisoning from another hotel, Stapmf who served us in the bar every evening with a host of information & useful local knowledge & last but not least Remko the General manager who is the most engaging, sincere & kind hotel manager we have ever came across, he helped us extend our stay without even a hint of a problem & was around everyday making sure things were running perfectly which they did. 100% recommend the Banyantree Samui, an amazing hotel with the loveliest staff of any hotel we have stayed in over the last 30 years.

The location of Banyan tree, not too far or close to the city. The friendliness of staff, very accommodating, welcoming, and just hospitable. The efficiency of staff when it comes to services, such as cleaning and buggy rides. The cleanliness of the beach. The whole villa, the view, the quietness, serenity. In general, it was all amazing.

The staff were impeccable - almost like they were using intuition to suggest what more we could do/use/need. Its like they imagined our wishes and fulfilled them with a smile. They were humble and very personable. All in all the extraordinary thing was that the staff were so kind, happy, and appeared genuinely to enjoy our surroundings as me as we did. The collaboration between the staff was tangible in every area. We loved the beach area which included the equipment and staff all of which was supported by excellent service. Breakfast catered for western tastes however we were very happy that the chef went beyond the menu and provided us with special vegetarian local cuisine. The villa was extremely comfortable allowing sufficient space for 2 people to enjoy it and the surrounding pool and external recreation area. The privacy of our villa was important and we were not disappointed. The view was fantastic. Housekeeping was sensitive to our needs and always fitted in to remake the room at odd hours when we left the resort. The bed was terrific. We were so comfortable. Really all the facilities in the villa were faultless. The interior design of the villas coupled with the style of furniture and most importantly the quadruple headed rose on the shower were an inspiration. The complimentary toiletries were of high standard. We would like to make special mention of the following staff members with whom we formed a personal connection and who made our stay such a happy one. Pab (our daily morning EV Buggy driver who also provided a big surprise to my Partner who was celebrating her birthday and he decorated his buggy with a happy birthday banner). It was fantastic. Sali - a buggy driver; Phan, Bhang,Fahruk and the rest of the beach staff; Pla - supervisor in the breakfast room. He was wonderful; Annie, sky (who went and purchased mangosteen's for us ); Tai in the breakfast room with John (sous chef). And lastly thank you Rainer!

Amazing place thanks a lot for Take who was handling us. Amazing Hotle which Have Halal Food made our stay amazing and Room service were excellent. Great escape location and amazing for happy moon. Also the Hotle family friendly yes we will go back in. The future with our kids